Job Information
TE Connectivity Customer Service Specialist in 3 Burnet Road<br/>Warnervale, Australia
Customer Service Specialist
Posting Start Date: 4/2/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
Job Overview
TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.
Job Responsibilities
Deliver fast, accurate, and professional responses to customer enquiries across phone and email
Manage end-to-end customer orders, ensuring accuracy, timeliness, and seamless coordination
Build strong relationships with key accounts through proactive communication and order updates
Collaborate cross-functionally with Sales, Supply Chain, and Logistics teams to meet and exceed customer expectations
Contribute to continuous improvement initiatives to enhance customer service excellence
Job Requirements
The successful candidate:
Minimum of 3-5 years experience in a fast past customer service or administrative environment
Previous experience using a CRM including Salesforce experience (ideally)
Ability to organise self and manage multiple tasks.
The ability to adapt to different types of customers
Manage high workload with quick accurate responses to customer inquiries
Be able to communicate confidently and effectively.
Be a team player
Why you’ll love working with us
Supportive, welcoming and cohesive team environment
Monday to Friday (Business hours) with good salary on offer
Regular team lunches and celebrate successes
Career progression opportunities within the business
New office location with secure onsite parking
Job Locations:
3 Burnet Road
Warnervale, New South Wales 2259
Australia
Posting City: Warnervale
Job Country: Australia
Travel Required: None
Requisition ID: 149628
Workplace Type:
External Careers Page: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.