Job Information
New Horizon Counseling Center Assertive Community Treatment (ACT) Assistant Team Leader in 11419, New York
About Us
New Horizon Counseling Center is committed to empowering individuals living with serious mental illness to lead meaningful, independent lives. Through compassionate, community-based care, we provide comprehensive behavioral health services that meet clients where they are.
Position Overview
We are seeking a motivated and experienced professional to serve as the ACT Assistant Team Leader. In this role, you will support the Team Leader in overseeing daily operations and clinical service delivery while also providing direct services to clients in the community. The Assistant Team Leader helps ensure program fidelity, staff support, and high-quality, coordinated care for individuals with complex behavioral health needs.
Key Responsibilities
Assist the Team Leader in managing day-to-day operations of the ACT team
Provide supervision, guidance, and support to team members as delegated
Participate in staff training, coaching, and performance support activities
Help coordinate daily team meetings, case conferences, and service planning
Ensure the development and implementation of individualized, recovery-oriented treatment plans
Provide direct, community-based services and crisis intervention as needed
Monitor service delivery to ensure compliance with ACT model standards and agency policies
Collaborate with internal staff and external providers to ensure continuity of care
Support quality improvement initiatives and program evaluation efforts
Maintain accurate and timely documentation in accordance with regulatory requirements
Other relevant duties as assigned
Qualifications
Master's degree in Social Work, Counseling, Psychology, or a related field preferred (Bachelor's with significant experience considered)
Relevant licensure or certification preferred
Minimum of 2–5 years of experience working with individuals with serious mental illness
Knowledge of the ACT model, recovery-oriented practices, and community-based services
Strong leadership, organizational, and interpersonal skills
Ability to balance administrative responsibilities with direct service delivery
Preferred Qualifications
Experience working in ACT, community mental health, or integrated care settings
Bilingual skills are a plus
Familiarity with electronic health records (EHR) systems
What We Offer
Competitive salary and comprehensive benefits package
Ongoing training and professional development opportunities
Supportive team environment
Opportunity to make a meaningful impact in the community